MRCCTechForza improves the performance of your organization through ERP solutions based on our Global Software Off-Shore Facility. With years of solid experience in ERP implementation backing us, our Enterprise Resource Planning (ERP) packages comprise solutions that best fit your company.
MRCCTechForza offers a comprehensive portfolio of services to Oracle Applications customers using all versions of Oracle 10.7, 11 and 11i products.
Our services cover the entire Oracle implementation spectrum — consulting, implementation and post-implementation — beginning with assessment services and extending to:
- Gap analysis, technical solutions design, implementation, rollout support, post-implementation support with SLA
- Implementing advanced solutions for supply chain, CRM, procurement
- Version upgrade services
- Integrating the Oracle eBusiness suite with other products, including Siebel and third party applications like: Vertex, RightFax, JetForms, mobile devices, and RFID solutions.
MRCCTechForza’s service offerings span the full spectrum of the Oracle implementation lifecycle including:
MRCCTechForza offers end-to-end support for Oracle implementation:
- Solution strategy
- Process mapping and gap analysis
- Data conversion
- Key user training
- Installation and set-up.
After Oracle implementation, we help clients keep their systems running smoothly with post-implementation support and integration services.
Post-Implementation Support Services
- Application support
- Help desk services
- Enhancements and bug fixes
- DBA and system administration support
- Monitoring and troubleshooting daily/weekly/monthly jobs
- Support for book closing operations
- Performance tuning for existing programs.
- Legacy system analysis and mapping to Oracle Applications
- Interface development
- Messaging software configuration and implementation
- Integration solution implementation
- Third party tool integration.
MRCCTechForza helps clients make sure that they are getting the maximum value from their Oracle Applications investments with a suite of services for assessing current Oracle implementations and managing migrations and upgrades. MRCCTechForza can also handle “bolt-on” application development when specialized needs call for custom applications.
- Oracle implementation and product upgrades feasibility studies
- Customization reduction feasibility studies
- Reporting solutions appraisal studies
- Feasibility assessment of migrating from other ERPs to Oracle eBusiness Suite.
Migration and Upgrade Services
- Gap analysis, matching new Oracle Applications features with new and pending requirements
- Functional design
- Analysis of existing customization
- Detailed technical design and update of existing documentation
- Developing and re-engineering customizations
- Regression testing
- Key user training for new features
- New release Implementation.
Bolt-On Application Development Services
- Implementation of end-to-end add-on functionality specific to business requirements
- Creation of custom applications as sub-modules.